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8d report

D0 emergency response & problem header
discipline completion 0 / 8
D1

team formation

Identify cross-functional team with relevant expertise

team members
D2

problem description

Quantify and define the problem with specific data

is / is not analysis
✓ is
✗ is not
D3

interim containment actions

Immediate actions to protect the customer until permanent fix

D4

root cause analysis

Identify and verify the true root cause(s)

contributing factors
D5

permanent corrective actions

Actions that eliminate the root cause permanently

D6

implementation & validation

Confirm corrective actions work as intended

D7

preventive actions

Prevent recurrence in similar products and processes

preventive action items
D8

closure & recognition

Officially close the report and recognize team contributions